Virtual assistants for ServiceTitan users
ServiceTitan Virtual Assistant
A ServiceTitan virtual assistant handles back-office work inside ServiceTitan for home service companies: booking inbound calls, supporting dispatch, invoicing, estimate follow-up, and keeping customer records current. Your office capacity grows without adding local staff.
ServiceTitan is powerful and busy. The bigger your call volume, the more the office needs hands: booking, dispatch coordination, invoicing, chasing estimates. A ServiceTitan-trained VA absorbs that load inside your tenant so your in-house team focuses on the work only they can do.
The VA Hub PRO model
Part-time
$1,200/mo
20 hrs/week
Full-time
$2,000/mo
40 hrs/week
- Vetted and background checked
- Trained on AI tools and GoHighLevel before day one
- Managed and quality-reviewed by VA Hub PRO
- Replaced fast at no extra cost if it is not a fit
What a ServiceTitan VA handles
Inbound call booking
Calls answered and jobs booked into ServiceTitan with the right details captured.
Dispatch support
Dispatch board kept current, schedule gaps flagged, changes communicated.
Estimate follow-up
Open estimates chased until they turn into booked jobs or a clear no.
Invoicing and collections
Invoices sent, payments followed up, aging receivables worked down.
Membership management
Service agreements tracked, renewals and recurring visits scheduled.
Customer records
Contacts, history, and job notes kept accurate for the whole team.
Review requests
Post-job review requests sent so your reputation keeps growing.
Reporting
Weekly rollups of calls, bookings, and receivables.
Built for how ServiceTitan shops run
ServiceTitan tends to run established, higher-volume shops, and that is exactly where an overloaded office costs the most in missed calls and slow follow-up. Our VAs work inside your tenant on your workflows. Anything that requires a licensed technician or an in-person decision stays with your team; the office work moves to your VA.
Who this service is for
- HVAC, plumbing, and electrical companies on ServiceTitan
- Shops missing calls during peak demand
- Owners whose office team is buried in follow-up and invoicing
- Multi-location businesses standardizing back-office work
What is included
- A ServiceTitan-trained VA working inside your tenant
- Documented booking, dispatch, and follow-up SOPs
- Estimate and invoice follow-up run consistently
- Weekly operations reporting
- Management and fast replacement by VA Hub PRO
Simple, managed pricing
Part-time
$1,200/mo
20 hours per week
Full-time
$2,000/mo
40 hours per week
Frequently asked questions
What does a ServiceTitan virtual assistant do?
A ServiceTitan virtual assistant books inbound calls, supports dispatch, follows up on estimates, handles invoicing and collections, manages memberships, keeps customer records current, and sends review requests, all inside your ServiceTitan account.
Can a VA book calls and support dispatch in ServiceTitan?
Yes. Your VA answers and books calls into ServiceTitan and keeps the dispatch board current, flagging gaps and communicating changes. Final dispatch decisions can stay with your in-house dispatcher if you prefer.
Do they work inside our ServiceTitan account?
Yes. Your VA works directly in your tenant under access permissions you control, following your processes, so all activity stays visible and owned by you.
How much does a ServiceTitan VA cost?
VA Hub PRO pricing starts at $1,200 per month for part-time support (20 hours per week) and $2,000 per month for full-time support (40 hours per week). Every plan is managed: we vet, train, and supervise your assistant, and we replace them at no extra cost if it is not working.
Ready to hand this off?
Book a discovery call. We will map what you should delegate, what should be automated, and what it costs. No pitch you did not ask for.
Vetted. Trained. Managed. Replaced free if it is not a fit.