Our Story

Built by Agency Owners
Who've Lived the Same Pain

VA Hub PRO was built by two agency owners who hit the same wall most agencies eventually do.

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Who We Are

Lawrence was leading growth, prospecting, and sales.

Joel was deep in the backend, handling fulfillment, systems, and automation.

Between the two of us, we were running everything.

And it worked... until it didn't.

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The Breaking Point

As the agency grew, so did the workload.

Sales calls didn't stop. Client onboarding piled up. Funnels, automations, and tech builds demanded constant attention.

Delegation wasn't optional anymore. It was survival.

So we did what most agency owners do. We tried hiring help.

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What Didn't Work

We went through every option on the market.

  • Freelancers who looked promising but disappeared.
  • VA agencies that oversold experience and underdelivered execution.
  • Placement services that made an introduction and walked away.
  • Churn, ghosting, uneven performance, and constant retraining.
  • Every time something broke, one of us had to jump back in.

The irony was brutal. We were hiring VAs to get out of the weeds, and somehow ended up deeper in them.

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The Realization

The problem wasn't virtual assistants.

The problem was everything around them:

  • • No consistent training.
  • • No real understanding of agency systems.
  • • No continuity when someone left.
  • • No accountability beyond the hire.

Delegation kept failing because it was treated like a one-time transaction instead of an ongoing system.

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Why We Built VA Hub PRO

In November 2023, we stopped looking for a better option and decided to build it ourselves.

VA Hub PRO was created to solve the exact problems we were facing.

Not as a placement service.

Not as a freelancer marketplace.

But as a managed support system around skilled virtual assistants, designed specifically for agencies.

What Makes VA Hub PRO Different

We focus on the part most agencies don't have time or leverage to handle properly.

Rigorous Vetting

Thorough screening to find the right fit.

Real Training

Trained on GHL, automation, and AI workflows.

Ongoing Support

Performance coaching and continuous improvement.

Internal Standards

Culture, accountability, and quality baked in.

Continuity & Backup

When life happens, you're covered.

Agency-First Approach

Built by agency owners, for agency owners.

Our clients manage the work. We manage everything that makes the VA reliable long-term.

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Built by Agency Owners. Designed for Real Fulfillment.

We didn't build VA Hub PRO because we wanted to run a VA company.

We built it because we needed this solution ourselves, and it didn't exist.

Our mission is simple: Help agency owners and SaaS founders scale without burning out, starting over, or becoming the bottleneck.

If you've ever thought, "Delegation should be easier than this," you're exactly who VA Hub PRO was built for.

Our Journey

How We Got Here

22

2022

Started our agency and began building systems from scratch

23

Early 2023

Scaling brought delegation pain: freelancers, VA agencies, placement services

23

Mid 2023

Realized the problem wasn't VAs, it was the lack of support around them

23

Late 2023

Launched VA Hub PRO as a managed solution built from our own experience

nt

Present

Helping agencies scale with reliable, managed VA support

Our Values

What We Stand For

Accountability

We own outcomes, not just tasks. When we say we'll handle it, we mean it.

Proactivity

We don't wait for problems. We spot issues early and fix them before they escalate.

Craft

We care about the details. Every process, every SOP, every interaction matters.

Ownership

Your success is our success. We treat your business like it's our own.

The Team

Meet the Founders

Lawrence Wong

Lawrence Wong

CEO & Co-Founder

Leads growth, prospecting, and sales. Brings the client perspective and operational vision to VA Hub PRO.

Joel Keddie

Joel Keddie

CTO & Co-Founder

Deep in the backend: fulfillment, systems, and automation. Built the training methodology and technical infrastructure.

Ready to Work With a Team That Gets It?

Book a strategy call with our team. We'll listen to your bottlenecks and build a plan. No pressure.

30 minutes. No pitch. Just a delegation plan.