Virtual assistants for
Property Management Virtual Assistant Services
A property management virtual assistant handles the daily communication and admin load of managing rentals: tenant messages, maintenance coordination, leasing inquiries, rent follow-up, and software administration in platforms like AppFolio and Buildium. Doors scale; your inbox should not.
Every door you add is more messages, more work orders, more chasing. Hiring local staff for that work is expensive and hard to keep. Our property management VAs absorb the communication and coordination load inside your existing software, so your team handles properties instead of paperwork.
The VA Hub PRO model
Part-time
$1,200/mo
20 hrs/week
Full-time
$2,000/mo
40 hrs/week
- Vetted and background checked
- Trained on AI tools and GoHighLevel before day one
- Managed and quality-reviewed by VA Hub PRO
- Replaced fast at no extra cost if it is not a fit
What our property management VAs handle
Tenant communication
Messages triaged and answered fast, issues logged, escalations routed by your rules.
Maintenance coordination
Work orders created, vendors dispatched and chased, tenants kept updated to completion.
Leasing support
Inquiries answered, showings scheduled, applications processed and screened per your criteria.
Rent and AR follow-up
Reminders, late notices, and payment follow-up run consistently and documented.
Software administration
AppFolio, Buildium, Rent Manager, or your platform kept accurate and current.
Owner reporting
Monthly owner updates and reports assembled on time, every time.
Coverage that matches the workload
Property management is interrupt-driven. A VA gives you consistent daily coverage for the interruptions, with automation handling after-hours acknowledgments and your escalation rules deciding what wakes a human. Emergencies still follow your emergency process; everything else stops landing on your desk.
Who this service is for
- Property managers growing past what the office can absorb
- Small PM companies where the owner still answers every tenant
- Teams on AppFolio or Buildium using half the platform
- Landlords self-managing a growing portfolio
What is included
- A PM-trained VA in your software and processes
- Documented communication and escalation SOPs
- Maintenance coordination workflows set up and tracked
- Weekly operations reporting
- Management and fast replacement by VA Hub PRO
Simple, managed pricing
Part-time
$1,200/mo
20 hours per week
Full-time
$2,000/mo
40 hours per week
Frequently asked questions
What does a property management virtual assistant do?
A property management virtual assistant handles tenant communication, maintenance coordination, leasing inquiries and applications, rent follow-up, software data entry, and owner reporting, working inside platforms like AppFolio, Buildium, or Rent Manager.
Can they coordinate maintenance with our vendors?
Yes. Your VA creates work orders, contacts your approved vendors, schedules access with tenants, follows up until completion, and documents everything in your system. Your approval thresholds and emergency rules stay in force.
Do they handle after-hours issues?
Standard coverage is business hours, with automation acknowledging after-hours messages and flagging emergencies to your on-call process. Extended coverage can be scoped if you need it.
How much does a property management VA cost?
VA Hub PRO pricing starts at $1,200 per month for part-time support (20 hours per week) and $2,000 per month for full-time support (40 hours per week). Every plan is managed: we vet, train, and supervise your assistant, and we replace them at no extra cost if it is not working.
Ready to hand this off?
Book a discovery call. We will map what you should delegate, what should be automated, and what it costs. No pitch you did not ask for.
Vetted. Trained. Managed. Replaced free if it is not a fit.